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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Edwin Lewis

Edwin Lewis

March 13, 2025

5  out of  5
rating by Edwin Lewis
"Excellent service and very nice people. My family loves them would recommend."
We responded:
"Hey Mr. Lewis, we appreciate you and your family for entrusting us with your insurance needs. If you ever need anything please dont hesitate to reach out."
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Roshanna Walker

March 13, 2025

5  out of  5
rating by Roshanna Walker
"I go there for all my needs including life insurance, overall I love the way they take care of everyone the same… with patience and respect… It’s like being at home.. Thank you all so much"
We responded:
"Mrs. Connie truly values the relationships she builds! It's wonderful to hear that her dedication has made such a positive impact on your experience with us. Thank you for sharing and trusting us with your insurance needs"
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Shane Roberts

March 7, 2025

5  out of  5
rating by Shane Roberts
"They have always been pleasant and helpful the few times I have called in."
We responded:
"Thank you, Shane, for your kind words and the perfect rating. It's great to hear that you've found our team pleasant and helpful during your calls. We're committed to providing excellent service and are always here to assist with your insurance needs. Your feedback is truly appreciated."
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Roger Stoffer

March 7, 2025

5  out of  5
rating by Roger Stoffer
"Very professional people.. I have trusted them for Decades.. I will continue to trust that they give me the best deal on Insurance.."
We responded:
"Thanks for the review Roger. We appreciate you and your families trust in us. We know there are a lot of options when it comes to insurance so we try to separate ourselves by providing the best customer service to our customers."
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Michael Martinez

February 26, 2025

5  out of  5
rating by Michael Martinez
"My experiences with this State Farm agent have been absolutely the greatest ! Very professional people there and get your questions and concerns answered very quickly! Mike Martinez"
We responded:
"Thanks so much for the kind words Mr. Martinez. My team works hard to help any way they can. I will forward this on to them."
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Ashlee Clampit

February 7, 2025

5  out of  5
rating by Ashlee Clampit
"Such friendly and knowledgeable staff!"
We responded:
"Thanks so much for the kind review, Ashlee. We enjoy doing the best we can to help you and your family. "
Profile photo of H More

H More

February 5, 2025

5  out of  5
rating by H More
"Great service"
We responded:
"Thanks so much for the review. These ladies go above and beyond to help any way they can. I know they will appreciate you saying this."
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Mark Terral

December 11, 2024

5  out of  5
rating by Mark Terral
"Jeff and his team have been my state farm agents for years now. when ever an issue arises they are on top of it. You can put your trust in the fact, that you will be taken care of promptly and efficiently with this agency. Let Shawn and Connie earn your business like they did mine and give them a call for a quote, you will be glad you did!"
We responded:
"Mark thank you so much for your business. We have appreciated you as a customer for all these years and will continue to do what we can to help. Hope Terell Heating and Air has a great 2025"
Profile photo of anirudh girey

anirudh girey

December 5, 2024

1  out of  5
rating by anirudh girey
"Changing my reviews , Have been struggling to get proper updates on my policies lately, been with statefarm for quite long time but recently i have seen agents are not welcoming and don’t offer any help before any cancellation of policy and didn’t update me on my refunds. This is one of the reason i cancelled my policy as it high quoted plus service went down. Refund should be quick and should be on original payment method."
We responded:
"Hey Anirudh, I apologize the refund for the cancellation has taken a few weeks. This is not done by my office, wish it was so I can get the refund for you.......this is done by corporate. Their processes do reflect on my office and i hate that. Like the call you made this morning was to corporate not my office. I know your check has been sent out just in the hands of the mail system now. The 1 star review reflects negatively on my office not State Farm and your issue is out of my offices hands. Again I apologize that this process took longer than you preferred but I do know your refund is in the mail."
Profile photo of Sarah “Fenix” Batres

Sarah “Fenix” Batres

November 19, 2024

5  out of  5
rating by Sarah “Fenix” Batres
"They are awesome folks here. They know their stuff and is always willing to help. Much love"
We responded:
"Fenix, thank you for the great review! We are happy to help with all of your insurance needs!"
Profile photo of Lynlee Wood

Lynlee Wood

November 8, 2024

5  out of  5
rating by Lynlee Wood
"Mrs. Connie is AMAZING! She is so caring and honest. I feel like I’m more like a family member than a client."
We responded:
"Thank you so much for your kind words Mrs. Lynlee. Connie is the best she has been here 8 years now and I hope she stays 18 more :)"
Profile photo of Nicole Atkins

Nicole Atkins

November 5, 2024

5  out of  5
rating by Nicole Atkins
"Denise and staff was very polite and courteous as I had many questions and concerns about switching a vehicle on my policy. Great customer!"
We responded:
"Thank you for your kind words Mrs.Nicole. We really appreciate your trust in us and will continue to do what we can to help."
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Cathy Barr

November 4, 2024

5  out of  5
rating by Cathy Barr
"I’ve been with State Farm for several years now and very happy to have them as my insurance family"
We responded:
"Thank you Mrs. Barr for your kind words. Having your loyalty with us over these last several years has been very much appreciated. "
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Veronique Bowie

November 1, 2024

5  out of  5
rating by Veronique Bowie
"i have had State Farm for a while now for Life, Home and Auto Insurance. I have NEVER been disappointed. Jeff Leaumont State Farm and Staff in Monroe, LA is the GREATEST !"
We responded:
"Mrs. Bowie you are so sweet. Thank you so much for your kind words. We appreciate you and your family's trust in us."
Profile photo of Henry Hutchinson

Henry Hutchinson

November 1, 2024

5  out of  5
rating by Henry Hutchinson
"I absolutely love doing business at State Farm Connie has been finding ways to keep my insurance as cheap as possible and made sure me and my family was comfortable after 2 trees almost destroyed our home They treated us like family and I highly recommend to anyone needs insurance of any kind"
We responded:
"Thank you so much for your kind words, Henry! It's wonderful to hear that Connie was able to help keep your insurance affordable and provide comfort during such a challenging time. We're grateful for your recommendation and are always here to treat you and your family like our own."
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Kristi Fife

November 1, 2024

5  out of  5
rating by Kristi Fife
"The entire staff is a pleasure to work with."
We responded:
"Thank you so much, Kristi! We're delighted to hear that you find our staff a pleasure to work with. Your feedback means a lot to us and motivates our team to continue providing excellent service!"
Profile photo of Angie Garner Pickens

Angie Garner Pickens

October 30, 2024

5  out of  5
rating by Angie Garner Pickens
"Anytime we have a problem, Jeff, Connie & State Farm are literally there for us. We’ve been with State Farm since 1975 & have never been disappointed."
We responded:
"Thanks so much Angie. It means a lot to have you trust us with your insurance since 1975. We do our best to help everyone as much as we can. We thank you for the kind words."
Profile photo of Sonya Miller

Sonya Miller

October 30, 2024

5  out of  5
rating by Sonya Miller
"Awesome team. Always there to help!"
We responded:
"Thank you for the review Sonya......They truly try their very best to help in any way they can. They will appreciate this complement."
Profile photo of Becky Cerda

Becky Cerda

October 30, 2024

5  out of  5
rating by Becky Cerda
"Easy to work with. Communication has been great"
We responded:
"Thanks so much for your review Becky. We enjoy having you as a customer and appreciate your trust in us"
Profile photo of Tony Johnwell

Tony Johnwell

September 26, 2024

5  out of  5
rating by Tony Johnwell
"Great insurance agent, freindly courteous staff"
We responded:
"Thanks so much for your review Mr. Tony. This team works hard for our customers. I am proud of them. "
Profile photo of Mathew Martin

Mathew Martin

September 6, 2024

5  out of  5
rating by Mathew Martin
"Been with state farm for over 10 years love them."
We responded:
"Thank you for being a loyal customer or ours for over a decade! It means a lot that you have trusted us for that long to take care of you. Thanks for the review Mathew. "
Profile photo of Amanda Stewart

Amanda Stewart

August 30, 2024

5  out of  5
rating by Amanda Stewart
"Denise and Connie are great! Always willing to answer questions or run scenarios to meet my needs the best way they can."
We responded:
"Denise and Connie truly shine in their dedication to helping you! It's wonderful to hear that they are always ready to answer your questions and run scenarios to find the best solutions for your needs. Your feedback is greatly appreciated!"
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marie lyons

August 14, 2024

5  out of  5
rating by marie lyons
"Knowledgeable and prompt service"
We responded:
"Hey Marie, Thank you so much for the sweet review. We try really hard to help our customers the best we can. Anything else you need just let us know."
Profile photo of Joe Mason

Joe Mason

August 14, 2024

5  out of  5
rating by Joe Mason
"State farm with Jeff Beaumont has always been friendly and good to me. They always keep me happy. I always recommend Jeff Beaumont to others when we are on the subject of insurance. Even if they don't consider it, at lest I know they are giving it a thought. Thank you state farm !!!!"
We responded:
"Hey Mr. Joe, Thank you so much for your kind words. We appreciate you giving us the opportunity to take care of you. "
Profile photo of shea rawls

shea rawls

August 2, 2024

5  out of  5
rating by shea rawls
"Very helpful anytime I call and always willing to communicate any new information regarding deals w our insurance."
We responded:
"Thanks so much for the kind words Shea. We appreciate you and your family for trusting us with your insurance."